Frequently Asked Questions

OEM (Original Equipment Manufacturer) products or software are generally full-version software and will not function as an upgrade. An OEM product is always licensed for one computer, is not transferable, and does not come with technical support from the manufacturer.

Retail Software products are the same products you would purchase at local software stores. They are packaged for retail sale and usually include the retail box, CDs, a manual, the paper license agreement, and an Activation key. Similar to OEM software, a Retail Product is licensed for use on one computer only.

A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is ​ downloaded through cloud-based storage.

Yes, we only provide genuine Microsoft Product Keys that are sourced from Microsoft Partners. All our software products are legitimate and authentic. They are all covered by our company’s hassle-free money-back guarantee.

We encourage all our customers to register their email address with their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.

We work directly with our supplier to purchase large volumes to get the lowest rate possible. Because we save on costs, we want to ensure our valued customers save too.

OEM and Retail Product software licenses are designed to install and activate on one computer only, unless otherwise specified.

OEM and Retail software licenses will allow activation on one machine only.

Here at {store}, we rely on fast and efficient digital delivery service. This means no waiting for a physical product to be delivered, you can download your new software immediately. You have the option to backup your software after purchase to the device of your preference (ex. USB drive, disc, external hard drive).

Large-volume purchases can certainly be arranged by contacting us directly, via email, live chat, or phone. We”ll send you a comprehensive quotation with details of the product of your interest.

We strive to keep the volume of our inventory sufficient for our customers. In the event that we run out of a particular product, we will do our utmost to inform customers immediately and re-supply our stock to fill your order in the most expedient method possible.

Yes, your license is entitled to all future updates from Microsoft.

In case of a chargeback or credit card dispute, we are required to report the key to Microsoft as stolen and have it deactivated. Proof of purchase and buyer’s IP address will be reported to appropriate authorities. Buyer will also be banned from making future purchases.

We offer 30-day satisfaction guarantee. All instantly delivered software products are non-refundable.

Step 1: Search for the desired product. Step 2: Select the software you need. Step 3: Proceed to cart as a quest or create an account. Step 4: Receive your software in minutes in your email. Final Step: Download and Install your purchased software.

Mac: Step 1: Click on Finder icon, Step 2: Click on Application folder, Step 3: Drag the Microsoft Office folder to Trash., Step 4: Remove preference and license files and Office folder and Open library folder and move all com.microsoft files to trash, Step 5: Empty thrash, If there’s anything in Trash you want to keep, be sure to make a copy before you continue, Click Finder > Empty Trash.

Windows: Step 1: Open Programs and Features by clicking the Start button, Step 2: Click on Control Panel, Step 3: After click on Programs option, Step 4: And then, Click on Programs and Features and follow the Microsoft Office steps to uninstall.

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